Privacy policy

What we collect

When you fill in a form, we collect the details you type: name, email, phone number, website and whatever you tell us about your ad spend. When you browse the site, standard analytics cookies record pages visited and rough location (city level). That's the complete list.

How we use it

Contact details go to the strategist handling your enquiry, they exist so we can reply, book calls and send the audit you asked for. Analytics data tells us which pages people actually read so we can write better ones. Client campaign data is used only to run your campaigns and produce your reports.

What we never do

• Sell, rent or trade your personal information to anyone
• Add you to marketing lists you didn't ask to join
• Share campaign data between clients or with third parties
• Keep data longer than the law or the engagement requires

Third-party tools

We use standard tools to run the business: Google Analytics for site stats, Slack for client communication, and the ad platforms themselves for campaigns. Each processes data under its own privacy terms. Payment details never touch our servers, invoicing runs through our accounting platform.

Your rights

Under Australian privacy law and GDPR where it applies, you can request access to your data, ask for corrections, request deletion, and withdraw consent for anything optional. Email us and a human handles it, no ticket system, no 30-day runaround. If you're unhappy with how we handle a request, you can complain to the OAIC (Australia) or your local EU authority.

Data security

Access to client accounts runs through partner-level permissions, never shared passwords. Internal access is two-factored and limited to the strategist on the account. If something ever goes wrong, we'll tell you fast, that's covered in our legal page too.